FAQ

DO YOU SHIP WORLDWIDE?

 

Yes, we ship worldwide. 

 

HOW MUCH IS WORLDWIDE SHIPPING?

 

Worldwide shipping varies depending on the item being purchased. It begins at $5.99 for books/magazines. Then $14.99 for all products outside of crystal cubes and music boxes for which shipping is $30.60. 

 

WHEN ARE YOU SHIPPING MY PACKAGE?

 

All products have a shipping time indicated either on the product’s description page or on the check-out page. 

 

I PLACED MY ORDER 2 WEEKS AGO, WHY HASN’T IT SHIPPED? 

 

All products have a shipping time indicated either on the product’s description page or on the check-out page. Once you place an order on the shop, we will ship it out according to the time mentioned. If it has not been shipped yet, that means the shipping time for your order has not come. Usually when orders take this long to ship, it means you ordered them during the pre-order period.

 

CAN I CANCEL MY ORDER?

 

As long as the order has not been marked ‘shipped’ or ‘fulfilled’ then you can cancel your order. To do so, please send us an email of your order number at artssata@gmail.com or reach us via the contact page on the shop. 

 

CAN I RETURN MY ORDER?

 

At this time, no returns are accepted. If there is a problem with your order, please reach us via the ‘CONTACT US’ page on the website. 

 

DO YOU TAKE CUSTOMIZATION REQUESTS? 

 

Yes, we do. You can either submit a form via the “CONTACT US” page or message us on Twitter/Instagram @artsata_ to discuss your request(s). 

I WANT TO BUY A HUGE QUANTITY FOR A CUPSLEEVE EVENT, DO I GET A DISCOUNT?

Yes, you do. You can either submit a form via the “CONTACT US” page or message us on Twitter/Instagram @artsata_ to discuss your request(s).

WORLDWIDE SHIPPING / FREE U.S. SHIPPING ON ORDERS $120+